Brand owners such as Unilever, Ford and Coca-Cola are still attempting to fully prove the payback from using Facebook, but remain confident in the potential it provides to engage consumers. Recent research by Facebook covering 63 ad campaigns found a majority yielded three times the original expenditure, whereas only a single case delivered a return below one times the initial outlay.
A campaign run on behalf of Suave, the beauty range manufactured by fast-moving consumer goods group Unilever, generated $8.41 for every dollar spent, according to these figures. Keith Weed, chief marketing and communications officer at Unilever, told the Wall Street Journal this return on investment (ROI) was impressive, but warned Facebooks journey had just begun:
As a businessman and marketer, ultimately, you care about ROI. At the end of the day, you will get the early adopters of the large companies who can see [Facebook] as a big trend but you wont get sustained businesses without people understanding how ROI is concerned. Read More