Archive | November, 2013

Teradata Corporation and ADAM Software together in Integrated Marketing Management

ADAM Software to extend its leadership in Integrated Marketing Management (IMM) for data-driven marketing by delivering sophisticated rich-media management capabilities for the extended enterprise to benefit marketers and their customers throughout the world.

With the recent proliferation of digital touch points, a key challenge for today’s marketers is to strategically use engaging rich-media content like video, audio, augmented reality and dynamic web content in their brand and product campaigns. Creating meaningful and relevant customer experiences and preserving brand consistency through multiple channels is increasingly the key differentiating factor for leading companies; but operationally speaking, doing this exceptionally well is very complex. Helping today’s enterprises improve in marketing process efficiency, make it easier to manage rich media across today’s distributed, multi-lingual ecosystems, and to optimize the brand experience all along the customer journey (marketing, sales and services), is precisely what this partnership between Teradata and ADAM is all about.

The exponential growth of marketing activity and screen-driven experiences means consumers now expect to find every product aspect they are interested in immediately presented to them. Marketers need solutions that enable them to respond quickly; and to ensure and maintain brand integrity they must work from a single, centralized master of approved content. CMOs must realize that customers, campaigns and content systems are no longer separate entities; these aspects of the marketing environment need to be tied together with enterprise data and synchronized through workflows and process management systems with reliable analytics providing intelligence on customers and the market. These integrated elements – data warehousing, analytics and applications – are what define data-driven marketing. And with the Teradata-ADAM Software partnership, even more of a company’s data-driven marketing needs can now be met, say the companies.

Read the full pressrelease here

Is your marketing ready to go glocal?

In today’s world you don’t have to travel to conquer the world. All you need is a computer and the world is at your feet. Local businesses are just as capable to go global as large multinationals.” In today’s digitized business ecosystem, the local business can convert into a successful venture with customers and operations all over the world, and the global business can grow into a larger-reaching enterprise with efficient logistics and a strong brand”, says consultingfirm Frost & Sullivan in their whitepaper on ‘Glocal Marketing’.

To a business with an engaging product, geographic boundaries are no longer an obstacle in identifying and reaching prospects and closing sales. Increasing global access to the Internet; online social media networks; and multiple device types such as smartphones, tablets, and gaming consoles, are offering customers new means to collect information and make purchases, and providing companies large and small with more developed channels to bring their product to market. Yet the benefits of these technological advancements afford the globalizing company with unique marketing challenges and unforeseen process pitfalls. Marketers must be prepared to address increased workflow complexity, campaign management across multiple borders and channels, and variations in multicultural communication.

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Is your marketing ready to go glocal?

In today’s world you don’t have to travel to conquer the world. All you need is a computer and the world is at your feet. Local businesses are just as capable to go global as large multinationals.” In today’s digitized business ecosystem, the local business can convert into a successful venture with customers and operations all over the world, and the global business can grow into a larger-reaching enterprise with efficient logistics and a strong brand”, says consultingfirm Frost & Sullivan in their whitepaper on ‘Glocal Marketing’.

To a business with an engaging product, geographic boundaries are no longer an obstacle in identifying and reaching prospects and closing sales. Increasing global access to the Internet; online social media networks; and multiple device types such as smartphones, tablets, and gaming consoles, are offering customers new means to collect information and make purchases, and providing companies large and small with more developed channels to bring their product to market. Yet the benefits of these technological advancements afford the globalizing company with unique marketing challenges and unforeseen process pitfalls. Marketers must be prepared to address increased workflow complexity, campaign management across multiple borders and channels, and variations in multicultural communication.

Read More

The Changing Role of Content in the Age of the Customer

ADAM recently hosted a webinar titled The Future of Content in An Analytics-Driven World. The webinar was presented by Dave Frankland with Forrester Research. In his presentation, Dave described how new customer behaviors are placing new demands on marketing programs and marketing content and how customer decision management is emerging as an important marketing discipline for most enterprises.

You can view a recording of this important webinar here.

Dave Frankland began his presentation by observing that the source of competitive advantage has evolved significantly since the beginning of the twentieth century. From 1900 to 1960, the primary source of competitive advantage was manufacturing excellence. From 1960 to 1990, the emphasis shifted to excellence in distribution, and from 1990 to 2010, dominating companies excelled at managing information. Since 2010, the companies that have achieved superior competitive results have excelled at delivering exceptional customer experiences.

The challenge is to deliver outstanding customer experiences in a world where a growing number of consumers have virtually constant access to a wealth of online information. For these “always connected” consumers, product research is the new norm. Forrester says that 82% of consumers now research products before they make a purchase, and 54% of consumers rely primarily on digital channels to learn about products and services.

In his presentation, Dave Frankland argued that enterprises need to think in terms of customer decision management rather than in terms of the traditional marketing funnel. Customer decision management is about always being able to “serve up” marketing content that is personally and contextually relevant to individual consumers. Frankland also contends that successful customer decision management will require shifts in marketing strategy, marketing processes, and technology infrastructure.

The Future of Content in an Analytics-Driven World provides many valuable insights for enterprise marketers.

Watch the on-demand version of the webinar here.

The best marketingprank ever?

Theres a new movie coming out. Carrie, maybe youve heard of it. Its a remake of the 1976 movie and based on a book, written by Stephen King. Must be a scary one, right?

So, Halloween is coming up and you want to promote your movie. Wat do you do? Being very creative, watch this movie and watch one of the best marketingpranks