CRM According to Thunderhead
When communications are shaping your customer relationships, how are you doing?
The way you communicate with your customer determines how they think about you, and, more importantly, your brand. What kind of impression do you leave if you send out standardized, run-of-the-mill offers that dont relate to the customer in any way? Over half of customers feel you dont know them from the communications they receive, according to this vendor
So what do they want? To be recognized and remembered by the brand, personalized service, and communication on their terms. Take a look at the video to see how Thunderhead promises to deliver just those things. .
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